How We Do Business

Our program model offers a flexible framework that allows us to:

Introduce new initiatives as programs mature
Pioneer best practices in the prequalification of MWBE/DBE CEO owners and corporate mentors
Successfully match protégé with mentor corporations who can help affect positive change the MBWE/DBE’s bottom line
Be a catalyst to spur economic growth with this underutilized MWBE/DBE sector

Our programs are unique as we provide opportunities for protégé and mentors as business owners, employees and leaders. Curricula are multi-tiered allowing protégé to advance through the Program and to become better leaders in their businesses, industry and community. Through mentoring, training and networking events members are able to enhance business acumen, nurture leadership skills and facilitate relationships so they can build more collaborative environments enabling them to realize synergies in their own teams, projects and businesses.

Customer Satisfaction

Our customer chain is very, very long.

Obvious customers are the clients that pay us but we have a great responsibility to our protégé, mentors, industry and community as well. When our programs are fully deployed, all stakeholders realize gains. We assist in the personal and professional development of protégés creating more stable small businesses to our communities; programs are designed to bring value to all stakeholders by:

Services offered
Monitoring program success against performance measurements of value to stakeholders.

Program Phases – How We Apply Continuous Improvement to Your Custom Program

Phase I – Development

Partner with select Stakeholders to determine non-written needs and expectations
Survey protégé and mentor community to obtain their needs and expectations of Mentor Protégé Program services
Conduct survey analysis
Develop customized program and processes (i.e. communication, mentoring, training, networking)
Determine performance measures
Kick-off meeting with stakeholders

Phase II – Deployment Part 1

Relationships: Mentoring & Networking
Execute established mentoring plan. Initiate first meetings and facilitate relationship plan, desired outcomes, and performance measurements for each relationship. Execute networking plan
Technical Training
Technical Seminars in Partnership with Fred Pryor and Associates: Estimating, Estimating Principle, Scheduling, Construction Management, Project Control. Training for all participants: Submittals, Overview of Productivity in Construction, Working with client Facilities, client Safety Programs, Man-hour Productivity

Phase III – Deployment Part 2: Business-to-Business Growth

Provide Protégé with a system and supporting education, tools and techniques to develop to grow their businesses.